Privacy Policy
Last updated: February 17, 2026
This Privacy Policy describes how Zeug Lab ("Company," "we," "us," or "our") collects, uses, and shares information in connection with your use of the ClawPanel platform, website (clawpanel.app), and related services (collectively, the "Service"). By using the Service, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
1.1 Information You Provide Directly
- Account Information: When you sign up for the waitlist or create an account, we collect your name, email address, and optionally your phone number.
- Authentication Data: If you sign in via Google or GitHub, we receive basic profile information (name, email, profile picture) as permitted by your OAuth provider settings.
- Payment Information: If you choose the managed service option and provide a payment method, payment processing is handled by our third-party payment processor. We do not store full payment card details on our servers.
- Communications: When you contact us via email or other channels, we retain the content of those communications.
1.2 Information Collected Automatically
- Usage Data: We collect information about how you interact with the Service, including pages visited, features used, and actions taken within the dashboard.
- Device and Browser Information: We collect device type, operating system, browser type, IP address, and general location derived from your IP address.
- Cookies and Similar Technologies: We use cookies, web beacons, and similar tracking technologies to operate the Service and analyze trends. You may control cookie settings through your browser.
1.3 Information from Third Parties
- OAuth Providers: Google and GitHub may share information with us in accordance with your authorization and their privacy policies.
- Analytics Partners: We may receive aggregated or de-identified data from analytics services such as Google Analytics.
2. How We Use Your Information
We use the information we collect to:
- Provide, operate, maintain, and improve the Service;
- Process waitlist registrations and communicate early access availability;
- Send you technical notices, updates, security alerts, and support messages;
- Respond to your comments, questions, and customer service requests;
- Monitor and analyze usage trends and preferences;
- Detect, prevent, and address fraud, abuse, and security issues;
- Comply with applicable laws, regulations, and legal processes.
3. Data Storage and Your Agent Data
ClawPanel is designed with data privacy as a core principle:
- OAuth-Linked Storage: If you sign in with Google or GitHub, your agent data (task logs, agent outputs, memory) is stored in your linked cloud storage (Google Drive or GitHub repositories). We facilitate the connection but do not retain copies of this data on our servers.
- Managed Storage: If you opt for our managed storage option, we provision isolated, encrypted storage dedicated to your account. Your data is never co-mingled with other users' data.
- API Keys: If you provide your own AI provider API keys (OpenAI, Anthropic, Google), they are encrypted at rest and in transit. We use them solely to execute agent tasks on your behalf and do not share them with any third party.
- Encryption: All data in transit is encrypted via TLS 1.2+. Data at rest is encrypted using AES-256 or equivalent industry-standard encryption.
4. How We Share Your Information
We do not sell your personal information. We may share information in the following limited circumstances:
- Service Providers: We share information with third-party vendors who assist us in operating the Service (e.g., hosting providers, email delivery services, payment processors, analytics platforms). These providers are contractually obligated to protect your data.
- Legal Requirements: We may disclose information if required by law, subpoena, or other legal processes, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.
5. Your Rights and Choices
Depending on your jurisdiction, you may have the following rights:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request correction of inaccurate or incomplete data.
- Deletion: Request deletion of your personal data, subject to certain exceptions (e.g., legal obligations).
- Opt-Out: Unsubscribe from marketing communications at any time by clicking the "unsubscribe" link in our emails or by contacting us directly.
- Data Portability: Request an export of your data in a common machine-readable format.
To exercise any of these rights, please contact us at clawpanel@zeuglab.com.
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you with the Service. We may retain certain information for longer periods to comply with legal obligations, resolve disputes, and enforce our agreements. Waitlist data is retained until you request removal or your access is activated.
7. Security
We implement industry-standard technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
8. International Data Transfers
The Service is operated from the United States. If you access the Service from outside the United States, your information may be transferred to, stored, and processed in the United States or other jurisdictions where our service providers are located. By using the Service, you consent to such transfer.
9. Children's Privacy
The Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete such information promptly.
10. Third-Party Links
The Service may contain links to third-party websites and services. We are not responsible for the privacy practices of those third parties. We encourage you to review the privacy policies of any third-party sites you visit.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of the Service after such changes constitutes your acceptance of the revised policy.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Zeug Lab
Email: clawpanel@zeuglab.com